We call this
our
“
Through
the
Eyes
of
the
Customer
”
programme
that
can
monitor
the
quality
of
the
delivered
broadband
experience
for
any
customer,
anywhere
in
the
world,
whether
connected
by
DSL,
FTTH,
WiFi,
3G
or
4G,
whether
home
based,
on
the
move or in business.
What Nova
QX
does
we
don’t
just
measure
bits
and
bytes
or
local
connection
speed
-
we
measure
the
quality
of
delivery
of
the
most
popular
social
media
and
multi-media
services
as
well
as
gaming
and
VoIP
and
the
quality
of
connections
to
destinations
all
over
the world
Email & General
~ GMail, Browsing, File Transfer/FTP & more
NovaQC
Trillium House
Bolter End Lane
Bolter End
Bucks, HP14 3LU
United Kingdom
Global Monitoring Through
The Eyes of The Customer
The Solution You’ve
Always Needed
Nova
QX
is an exciting, unique system that
measures the quality of broadband as
delivered to and experienced by the
customer - by service, by any technology
from any desk to any destination anywhere
in the world.
Now at last a Service Provider can
correlate customer reports with
performance over the end-to-end
connection
How It Works
1
.
A
Customer
Experience
Sensor
(CES)
is positioned at the end user
2
.
The
CES
manager
instructs
the
CES
on
the
tests
to
run,
and
the
national
and international destinations
3
.
The
CES
runs
these
tests,
and
stores
the results on the database
4
.
The
Nova
QX
portal
is
then
used
to
analyse and display the findings
5
.
We
can
break
the
end
to
end
journey
down
into
the
individual
hops
and
analyse performance at each point
Gaming
~ World of Warcraft, League of Legends & more
Instant Messaging
~ Whatsapp, Vibre, Skype, Snaochat & more
Social Networking
~ FaceBook, Twitter, Instagram & more
Video/Audio Streaming
` YouTube, iTunes, Amazon, Netflix & more
Content 2021 Nova
QC
All rights reserved
Registered in England and Wales with Number 06475113
Content 2021 Nova
QC
All rights reserved
Registered in England and Wales with Number 06475113